Sometimes Providers are reluctant to make a referral to Hospice. Reasons for this include confusion about Hospice benefits, being wary of discussing death, and even personal feelings regarding changing the course of care. In such instances, we encourage Providers to ask themselves, “Would I be surprised if the patient died within the next 6 months?” If the answer is “No,” then the patient is appropriate for Hospice Care.
Here at Heart'n Soul Hospice, our skilled clinical team including Nurses, Social Workers, Administrators and Chaplains are able to speak with knowledge and compassion to your patient about Hospice Care. With over 100 years of collective Hospice experience in multiple settings, we are able to have the necessary conversations with the patient and their family to help determine if Hospice is appropriate at this time.
In order to service your patient, Providers should share patient’s medical information (last visit note(s), labs, scans, etc.), billing information (Medicare/Medicaid number, SSN, Private Insurance numbers, etc.) as well as the patient’s contact number.
Referrals can be called into the office at 615-832-3822, faxed to 615-832-3923, or contact us using the Contact Us page. We would be honored to serve your patient.
Keisha Mason, RN
Director of Clinical Services
Heart'n Soul Hospice
Referrals can be made by anyone. With the patient's permission, we will contact their physician to discern if they are eligible for hospice care. If they are, we will personalize a care plan offering physical, emotional, and spiritual support.